Computers have become a necessity of life for almost everyone. Among the top providers of computers and other products, Dell and HP stand out. This fact can be attributed to many factors including the high quality of products, effective advertising and last but by no means the least, comprehensive customer service.
Two Aspects of Customer Support
Pre sales customer service refers to helping potential customers by giving them information related to a particular product or technology. After sales services refers to helping customers with the bought product and fixing any complaints that might arise with the product. Pre sales customer service and after sales customer service, the two aspects of customer support, are two vital factors of every business model. In fact, most people while buying a product will but the one from a company which has an established customer service system. This fact is realized by almost all companies but proper execution has been carried out by both Dell and HP to record ever increasing sales.
Dell Support and HP Support – Know More
Dell support and HP Support are branched out in numerous sub branches Including Dell tech support and HP tech support. HP tech support is where you call if you have a problem with your computer or related peripheral devices. The professionals at HP tech support as well as Dell tech support will first diagnose your problem and then go on to solve it. Separate numbers are provided for directly reaching Dell technical support as well as HP technical support. Almost all software related problems will be fixed online in minimal time. However, in case of hardware problems, you will have to ship back the faulty part at the address that the technician will give you and then a new part would be shipped back to you soon. All in all, whatever the kind of your technical problem, you can completely rely on Dell support and HP support to help you with it.